Privacy Policy

Privacy Policy
Shikhar Institute Faculty App and Student App 

Last Updated: March 2025

At Shikhar Institute, we are committed to protecting the privacy of our faculty members, students, and administrators. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when using the Shikhar Institute Faculty App. By using this app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Faculty Information

When an administrator registers a faculty member, we collect the following details:

  • Personal Information: Full name, phone number, email, address, date of birth, and gender.

  • Identity Verification: Aadhaar card for authentication.

  • Educational Qualifications: Degree certificates, mark sheets, and teaching experience.

  • Employment Records: Faculty ID, subject expertise, salary details, and joining date.

  • Login Credentials: Username and password (securely encrypted).

1.2 Student Information

When an administrator registers a student, we collect:

  • Personal Information: Name, guardian details, phone number, email, and date of birth.

  • Identity Verification: Aadhaar card for verification.

  • Academic Records: Class, subjects, attendance, marks, and performance history.

  • Fee & Payment Information: Auto-Pay enrollment, transaction history, and invoices.

  • Promotional Communications: We may send updates, notifications, and promotional SMS to registered students regarding courses, events, and offers.

1.3 Technical & Usage Information

When using our app, we may collect:

  • App Usage Data: Features accessed, login activity, and crash reports.

  • Device Information: Device model, operating system, and IP address.

2. How We Use Your Information

We use the collected information for: ✅ Faculty Management – Verifying faculty members and maintaining employment records.
✅ Student Enrollment – Registering students and managing academic details.
✅ Fee Processing – Securely handling student fee payments via Auto-Pay.
✅ User Experience Enhancement – Personalizing app features for better usability.
✅ Security & Fraud Prevention – Preventing unauthorized access and ensuring compliance.
✅ Legal Compliance – Meeting government and education board regulations.
✅ Promotional Updates – Sending students relevant offers, announcements, and event notifications.

We do not use personal data for advertising purposes.

3. Data Sharing & Third-Party Services

We do not sell, rent, or share personal data with third parties for marketing. However, we may share information with:

3.1 Government & Legal Authorities

  • If required by law or legal processes.

3.2 Trusted Third-Party Service Providers

We use industry-leading services under strict security agreements for:

  • Payment Processing – Secure transactions via **Razorpay **.

  • Cloud Storage – Protecting faculty and student records with **Google Firebase **

  • App Analytics – Monitoring performance and crash reporting.

Each third-party provider adheres to its respective privacy policies.

4. Data Security Measures

We implement industry-standard security protocols to protect your data: 🔒 End-to-End Encryption – Secure login and payment processing.
🔑 Access Controls – Role-based permissions to prevent unauthorized data changes.
🛡 Aadhaar Verification – Secure identity authentication.
✅ Regular Security Audits – Identifying vulnerabilities and ensuring data integrity.

Despite our best efforts, no system is 100% secure. Users must keep login credentials confidential.

5. Auto-Pay for Student Fees

  • Student fee payments are securely processed through integrated payment gateways.

  • Users receive payment confirmations and invoices via email/SMS.

  • Cancellations must be requested before the due date to prevent automatic deductions.

6. User Rights & Choices

Users have the right to: ✔ Access and update their personal information.
✔ Request data deletion (subject to legal obligations).

To request data modifications or deletion, contact us at mail@shikharinstitute.in.

7. Cookies & Tracking Technologies

Our app does not use third-party advertising cookies. However, we use:

  • Essential Cookies – Required for secure login and session management.

  • Analytics Tools – Improving performance and fixing errors.

Users can disable tracking through their device settings.

8. Compliance with Google Policies & Global Standards

We comply with: ✅ Google Play Developer Policies

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via app notifications or website updates.

Last Updated: March 2025

10. Contact Us

For any questions, complaints, or data requests, contact: 📧 Email: mail@shikharinstitute.in
📞 Phone: 97556 66665
🏢 Address: Shikhar Institute, Dewas, Madhya Pradesh
🌐 Website: www.shikharinstitute.in